Rental Information & Policies

Payment schedules, cancellation terms, damage deposits, and house rules. All in one place.

All Cooperstown Stay properties follow the same payment schedule, cancellation policy, and house rules. Read through before you book so there are no surprises.

Standard Amenities

Included at Every Property

Cancellation Policy by Platform

The cancellation terms vary depending on where you booked. Find your platform below.
Cancellation Policy by Platform

Direct

30+ days before arrival: 90% refund of payments made (10% cancellation fee applies). Less than 30 days: no refund unless the property is re-booked, in which case 90% is returned.

VRBO

30+ days before arrival: 90% refund of payments made (10% cancellation fee applies). Less than 30 days: no refund. No relocations for VRBO reservations.

Airbnb

Subject to Airbnb platform rules. 50% refund up to 30 days before arrival. No refund within 30 days. No relocations offered for Airbnb reservations.

House Rules & Rental Agreement

Standard Property Rules

  • No pets

  • No smoking

  • Guest must obey the stated maximum occupancy

  • No team parties or large gatherings unless otherwise noted

  • Additional house rules are sent to guests and posted in the rental property

Rental Agreement

Every reservation requires the primary guest to sign a rental agreement, regardless of which platform you booked through. After booking, you will receive a confirmation email with a link to review and sign. The agreement is signed digitally and a fully executed copy is sent to the email address provided.

Policies

Common Questions

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